Hiring: Director of Communications & Ops

Director of Communications & Operations

Company: Common Table Church
Job Title: Director of Communications and Operations
Location: Richmond, Virginia (Hybrid)
Status: Full time (40 hours/week)
Pay Rate: $45,000+/year (commensurate with experience)

Benefits: Health/Vision/Dental, Retirement, Paid Time Off

Common Table invites candidates to apply to a full-time Director of Communications & Operations position. This position will report to the Lead Pastor. Please note, a weekly Sunday presence is required for this position. Candidates would not be expected to work on Fridays and Saturdays.

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Who we are

Common Table is a vibrant, welcoming, and justice-oriented faith community. On Sunday mornings, you will find us singing, reading scripture, praying, responding to God through giving in various ways, and celebrating the Eucharist. We exist for the sake of cultivating ministers of reconciliation to go into Richmond and the wider world to do justice, love mercy, and walk humbly with God.

We are queer and straight; cis and trans; young and old; single and partnered. Our families are blended, multi-racial, foster, and intergenerational. We represent different races, ethnicities, and countries of origin. Some of us have experienced faith communities that were unwelcoming to us or to those we loved, or where we found over time that “all are welcome” was a statement with an invisible asterisk. Some of us are “ex-vangelical”; some of us have been in the same faith tradition for decades; some of us love praise songs, and some love hymns. All of us have questions, and none of us have it all figured out.

Who you are

You are a creative, self-starting professional with a passion for storytelling in the service of greater goods. You have a deep respect for words: their power, their nuances, and the importance of using them with intention and care. You love social media when it’s harnessed for good, and you’re a savvy and innovative user of it. You are organized enough to stay on top of deadlines, to juggle multiple projects, and to think ahead. You speak or are willing to learn the language of progressive theology in the Wesleyan tradition. You enjoy and relate sensitively to people from diverse backgrounds. You have a passion for making people feel welcome and seen–especially people who may not be accustomed to feeling welcome and seen.

Job Summary

The Director of Communications & Operations is a dual-focus leadership role designed to streamline the life of Common Table. This individual will partner with the Lead Pastor to deliver Common Table’s public voice, and will serve as the central coordinator for its daily operations. They will ensure that our public messaging is clear, our Sunday worship is seamless, and our leadership committees (SPRC, Finance, Trustees, and Church Council) are supported and aligned with the church’s mission.

This position reports to the Lead Pastor. Pay and benefits are determined by the Staff Parish Relations Committee, with approval from the Finance Committee and Church Council.

Key Responsibilities

Communications & Brand Strategy

Manage the church’s digital presence including the church website, Instagram, Facebook, podcast, and weekly email newsletters.
Develop, champion, and execute strategy for communicating the church’s story–primarily its present story in addition to its past history
Design graphic assets, produce printed materials, maintain the church’s brand kit, capture digital media (photos/videos) at events, and manage media service subscriptions.
Create weekly ProPresenter presentations in partnership with the Lead Pastor
Develop and maintain an annual communications calendar to align with the liturgical seasons and church-wide goals.
Coordination and training of congregation-led initiatives (Volunteers and Table Groups).

Operational Oversight & Hospitality

Manage the response system for Connect cards and interest forms; ensure new attendees are personally connected to church communications, table groups, pastoral care, and/or volunteer resources as they indicate needs
Recruit and onboard new volunteers, ensuring they are trained in their roles and connected with team leaders.
Manage Planning Center scheduling for all Sunday roles (Liturgists, Greeters, A/V, etc.)
Collaborate with Lead Pastor and Sacristy Team to ensure the physical worship space is organized and ready for Sunday services.
Collaborate with Lead Pastor to develop musicians and music teams for worship leadership, and develop a system for scheduling these musicians/teams
Ensure collection of weekly data (e.g. attendance in worship, classes, nursery, kids and student ministry, table groups, etc.) and enter data on Unity Web
Collaborate with Office Administrator for annual statistical reports
Coordinate food for special events (ordering, delivery, etc.)
Provide onsite administrative support during Sunday worship (9 am and/or 11 am) to assist the Lead Pastor, troubleshoot logistical issues, support volunteer teams, and welcome members and newcomers.

Leadership & Committee Liaison

Attend weekly program staff meeting, and collaborate with both program staff and administrative staff
Provide operational support, partner with committee chairs, and attend monthly meetings (as requested) for the following committees:
- SPRC (HR): Assist with personnel records and administrative onboarding.
- Finance: Compile and submit annual budget numbers for relevant ministry areas (including worship and media subscriptions, etc.)
- Trustees (Building): Act as point of contact for facility needs and vendor relationships.
- Church Council: Ensure leadership teams have the resources and space-setups to further achieve the mission and vision of Common Table.

Required Skills/Attributes

3+ years of professional experience in communications, administration, or non-profit operations.
Demonstrated proficiency in MS Office, Google Suite, Adobe Creative Suite, Mailchimp, media editing (video, podcast, image), and social media platforms.
Experience with photography and videography.
Experience or the ability to quickly learn multi-platform, management software tools such as Planning Center and ProPresenter.
Exceptional written and verbal communication skills.
Ability to manage multiple calendars, schedule events, and maintain a high level of detail in a fast-paced environment.

Preferred Skills/Attributes

Theological experience (former church experience, seminary experience, etc.).
A well-rounded portfolio of graphic design samples and/or writing samples.

About Common Table:

Common Table was created from two churches in Richmond, Virginia, uniting as one community in worship and service. In the weekly celebration of the Eucharist (Holy Communion or Lord’s Supper), we witness different people, traditions, and histories joining together to bear a vibrant, diverse, and beautiful image of God. We are renamed and reshaped by the table manners of Jesus Christ who invites, welcomes, nourishes, and sends us to love our neighbors for the sake of mercy and equity in RVA as it is in heaven.

We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Candidates from historically underrepresented groups (women, LGBTQ+, BIPOC, etc.) are encouraged to apply.